A restrained black-and-cream façade frames the entrance and opens toward a flexible outdoor play area. Inside, earthy reds and oranges define the main retail zone, where department-store-style wayfinding organises product, café and beauty offers. A bright café counter serves fresh food for pets and supports demonstrations for owners. Curved windows reveal the indoor activity area and swimming pool, with viewing panels positioned for both dogs and people. Greens, pinks and corals flow across the pool walls and curved ceiling forms to suggest movement through water. At the centre, a travertine counter introduces grooming and essential-oil consultations, with cat- and dog-specific rooms behind. A round cat activity room connects selectively to the cat hotel, while individually controlled lighting and temperature give overnight spaces greater comfort. The design balances visibility, separation and choice across the different animal zones.